Welcome to VC Citizen Access!

The County of Ventura is pleased to offer the public online access to the land use permitting process. VC Citizen Access is a web-based program that displays real-time data stored in the County's land use database, Accela Automation, which is an internal system used by County staff to track land use permits for properties located in the unincorporated areas of the County.

Using VC Citizen Access, members of the public can search and review permit information, and permit applicants and property owners can upload and download documents, look up processing statuses, and pay for permit fees online using a credit card.

To access VC Citizen Access, click on the "GO TO CITIZEN ACCESS NOW" hyperlink in the navigation bar at the top of this page.

To assist you in navigating the system, the following resources are available:

  • FAQ Pages: Click on the Help Menu option to access any of the FAQ pages, which contain instructions on how to execute various functions in the system.

  • Department Contact Information: Click on Contacts Menu option.
    This section contains a list of the participating County departments and hyperlinks to their websites, as well as their public counter location and hours.

    If you have any questions regarding the information displayed in VC Citizen Access, please contact the appropriate County department.

  • Technical Assistance: For technical assistance, click on the "TECHNICAL SUPPORT" Menu option.

    A customer service representative is available Monday through Friday between the hours of 8 AM to 4 PM, and will respond to your inquiry within one business day.

More information

Which County departments are available in VC Citizen Access?

The following is a list of County departments that participate in VC Citizen Access:

  • PUBLIC WORKS AGENCY: County Surveyor's Office, Engineering Services Department, Integrated Waste Management Division, Transportation Department, and Watershed Protection District

  • RESOURCE MANAGEMENT AGENCY: Building & Safety, Code Compliance, Environmental Health Division (Cross Connection) Geographic Information System (GIS), and Planning Division

What features are currently available in Citizen Access?

In Citizen Access, registered users have the ability to look up land use permits on a particular property and make credit card payments on certain permitting fees. In addition to these basic features, each of our participating departments/divisions have the following features available in Citizen Access:

  • For backflow certified professionals, you can submit annual backflow tests, print out reports, send revision requests to existing backflow test data, and submit information on new or replacement backflow devices to the County's Environmental Health Division.

  • For users interested in submitting film permit applications, both the Planning Division and Transportation Department have online application submittal processes where users can electronically fill-out required information, submit and upload documents and pay fees.

  • For users interested in submitting Construction & Demolition (C&D) Recycling Plans, the Integrated Waste Management Division has an online submittal process for planning and verifying C&D project debris diversion.

  • For users interested in purchasing aerial maps, mailing labels, and/or radius maps, they can submit an online request to the RMA Geographic Information System (GIS) department.

What can we expect in the future?

The County is currently in the process of developing additional features for VC Citizen Access such as submitting online land use permit applications and requesting times and days for inspections. The County will provide additional details at a later date when these features become available.

How Are We Doing?

The County of Ventura appreciates any feedback from our customers. We are interested in learning how to improve or expand on elements of VC Citizen Access that you find helpful. If you would like to leave feedback click here.