Welcome to VC Citizen Access!

The County of Ventura is pleased to offer the public online access to the land use permitting process. VC Citizen Access is a web-based program that displays real-time data stored in the County's land use database, Accela Automation, which is an internal system used by County staff to track land use permits for properties located in the unincorporated areas of the County.

Using VC Citizen Access, members of the public can search and review permit information, and permit applicants and property owners can upload and download documents, look up processing statuses, and pay for permit fees online using a credit card.

To access VC Citizen Access, click on the "GO TO CITIZEN ACCESS NOW" hyperlink in the navigation bar at the top of this page.

To assist you in navigating the system, the following resources are available:

  • FAQ Pages: Click on the Help tab on the right-hand side of this page to access any of the FAQ pages, which contain instructions on how to execute various functions in the system.

  • Department Contact Information: On the right-hand side of this page, click on the Locations tab.
    This section contains a list of the participating County departments and hyperlinks to their websites, as well as their public counter location and hours.

    If you have any questions regarding the information displayed in VC Citizen Access, please contact the appropriate County department.

  • Technical Assistance: For technical assistance, click on the “TECHNICAL SUPPORT” hyperlink on the navigation bar at the top of this page.

    A customer service representative is available Monday through Friday between the hours of 8 AM to 4 PM, and will respond to your inquiry within one business day.

More information

Which County departments are available in VC Citizen Access?

The following is a list of County departments that participate in VC Citizen Access:

  • PUBLIC WORKS AGENCY: County Surveyor’s Office, Engineering Services Department, Integrated Waste Management Division, Transportation Department, and Watershed Protection District

  • RESOURCE MANAGEMENT AGENCY: Building & Safety, Code Compliance, Environmental Health Division (Cross Connection) Geographic Information System (GIS), and Planning Division

What features are currently available in Citizen Access?

In Citizen Access, registered users have the ability to look up land use permits on a particular property and make credit card payments on certain permitting fees. In addition to these basic features, each of our participating departments/divisions have the following features available in Citizen Access:

  • For backflow certified professionals, you can submit annual backflow tests, print out reports, send revision requests to existing backflow test data, and submit information on new or replacement backflow devices to the County’s Environmental Health Division.

  • For users interested in submitting film permit applications, both the Planning Division and Transportation Department have online application submittal processes where users can electronically fill-out required information, submit and upload documents and pay fees.

  • For users interested in purchasing aerial maps, mailing labels, and/or radius maps, they can submit an online request to the RMA Geographic Information System (GIS) department.

What can we expect in the future?

The County is currently in the process of developing additional features for VC Citizen Access such as submitting online land use permit applications and requesting times and days for inspections. The County will provide additional details at a later date when these features become available.

How Are We Doing?

The County of Ventura appreciates any feedback from our customers. We are interested in learning how to improve or expand on elements of VC Citizen Access that you find helpful. Note that this form is for feedback about the site only; any questions about permits should be directed to the appropriate department under Locations.

Please submit your comments or suggestions below:


Film Permits

Instructions and forms for film permit applicants.

Cross Connection Users

Instructions for Cross-Connection users on how to navigate the system and find information related to backflow devices.

Track Your Online Payments

Information about Official Payments and their charges, and instructions on how to print a copy of your receipt or view your payment history.


Instructions on accessing reports in Citizen Access such as Planning’s Approved Zoning Clearances Report and Environmental Health’s Backflow Test Report

Building & Safety Division

3rd Floor of Hall of Administration
800 S. Victoria Av.
Ventura CA 93009
7:30 AM – 4:30 PM

East County Office
3855-F Alamo Street Room 2nd Floor #2019A
Simi Valley, CA. 93065
7:30 AM – 4:30 PM

Code Compliance

3rd Floor of Hall of Administration
800 S. Victoria Av.
Ventura CA 93009
7:30 AM – 4:30 PM

Planning Division

3rd Floor of Hall of Administration
800 S. Victoria Av.
Ventura CA 93009
7:30 AM – 4:30 PM

Technical Support

Please use this Technical Support contact form when experiencing technical issues that aren't covered in the above Help section. Please provide all requested information. We will be in contact with you within one business day after receiving your information.

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